Thanks for your question! In general, US orders usually range from $5-$15, and international can range from $15 to $45. But to be sure, our smart shopping cart will quote you the exact price to your address during checkout automatically, before you p
Yes absolutely, but please call the hotel first to make sure they can hold it for you. Also, please put: “Guest” before your name in the Name field when checking out in our shopping cart, so the hotel staff is clear that it is not for the staff.
Our shipments usually take about 2-6 business days for domestic orders. If you have already ordered, you can also easily track your package by going to your orders page, to ensure things are going well: https://yogo.net/account/orders. Click on the c
We do not offer overnight at this time, but domestically we do ship Priority which is fast, and our International Economy ranges from 3-10 days.
If you are looking for a tracking link, please search your inbox for the shipping confirmation email which will have a link, or you can sign in and look at your orders page here.
Don’t panic, it is very seldom actually lost. If your item does not seem to have arrived, first try tracking it using the confirmation email link. If it says delivered but you don’t see it, it is almost certainly with the neighbor, at the backroom in